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Our Studio
Bel Viso is adjacent to R Salon. We offer convenient, ample off street parking.
Appointments
Bel Viso is a boutique skin care studio. Due to the quiet, relaxing and intimate setting, please do not arrive more than 5 minutes early for your appointment. Because i give each and every client my undivided attention, my cell phone is often on the "do not disturb" setting but please text or leave me a detailed message and I will return your call promptly. Please arrive on time. Late arrivals may be subject to a shorter appointment in consideration for the next guest.
Cancellations/No Show/Refunds
If you cancel or reschedule less than 48 hours before your appointment, you will be invoiced for 50% of the service(s) you were scheduled for.
If you do not show up for your appointment you will be invoiced for 100% of the services you were scheduled for.
We regret we cannot refund open skin care or nutritional products.
Payment Methods
We accept Visa, Mastercard, Discover & American Express. We also accept cash and personal checks (from established clients).
Groupon, Living Social, Special Discounts and Other Discounts
If you have a discount voucher (such as Groupon or Living Social), please do not wait until the week before your voucher expires to schedule, as the schedule is usually full, and there may be up to a two week wait for an appointment which will impact the value of your voucher. The cancellation policy applies to ALL appointments, vouchers or not. It is between you and the company you purchased the vouchers from if you change your mind. Please do not ask to substitute services for other than those listed on your voucher. Any expired/unredeemed vouchers are redeemable for the purchase price of the voucher toward spa services.
Illness
Illness is unpredictable, and we are understanding of those occasions. PLEASE do not come in for a service if you are ill, or if an illness is running through your immediate family. The same courtesy is extended to you.
Cell Phones
As a courtesy to all of our guests and technicians and in order to maintain a relaxing environment, we ask that cell phones, and other electronic devices be turned off or put on vibrate. Certain services such as chemical peels cannot be interrupted, and may affect the outcome of your service and potentially harm your skin.
What to Wear
Please feel free to wear whatever you feel most comfortable in. Certain therapeutic & brief services (such as express facials, peels, acne treatments, lash & brow treatments) do not require you to undress and wear a spa wrap. Longer deluxe facial services that include cleansing and treatments of the decollete/upper body/arms & hands/or feet will need to wear a spa wrap, and you can snuggle under the covers and relax. This is your time and you should delight in the experience to its fullest. Whether it is the amount of facial massage pressure, room and bed temperature, or the volume of music…just ask us!
Jewelry and Valuables
Please leave such items at home, if possible. If you have nose or other special piercings, kindly remove them before your services.
Gift Certificates
We have gift certificates available in any denomination, or for specific services and products. Bel Viso Skin Studio will be happy to create a custom-worded certificate at no additional charge – please allow 1 business week for custom certificates. Bel Viso Skin Studio is not responsible for lost or stolen gift cards. Gift cards are not redeemable for cash.
Satisfaction
Your Satisfaction is my number one priority. Please do not hesistate to call me for any reason so I can ensure your happiness!
Referrals
A referral is the highest compliment my client can give. Bel Viso Skin Studio is thrilled to offer you $10.00 of your next servcice when we obtain a new client from you.